Everything you would like to know about AI Soft

AI Soft is a Romanian software company that builds custom applications: websites, online shops, ERPs, CRMs, booking platforms and automations. Everything we deliver is written from scratch around the client's real needs, not based on templates.

AI Soft is the technology division of LAVALI ONLINE SHOP SRL, a company legally registered in Romania.

We are based in the Bucharest–Ilfov area (Popești-Leordeni), but we work fully online with clients from all over Romania and abroad.

Yes. We operate through LAVALI ONLINE SHOP SRL, with a tax identification number and a Trade Register number, and we issue a tax invoice for every service.

We have been active since 2023 and are steadily growing the number of projects and in-house platforms we develop.

We understand technology in depth and use it only where it delivers results. We don't sell fashionable solutions, but systems that work in real business and save you time and money.

We mainly work with companies, but we also take on projects from sole entrepreneurs or people launching a business idea.

Yes. We collaborate online, and the working language can be Romanian or English.

It combines the two things we do best: solid software (Soft) and sensibly applied artificial intelligence (AI).

Yes, you will find examples in the Portfolio section, as well as our own in-house platforms. On request, we can also show you case studies relevant to your field.

A small team means direct communication, quick decisions and genuine involvement in the project. We work under contract, deliver in verifiable stages and hand over the code to you, so you are never dependent on us forever.

Development of websites and online shops, ERP and CRM systems, custom web applications, booking platforms, process automation and artificial intelligence integration.

Yes — fast websites, optimised for Google and for mobile, designed to turn visitors into customers, not just to look good.

Yes. We build complete online shops with their own management of products, orders and customers, plus payment and invoicing integrations.

An ERP is the system that keeps your stock, orders, invoices, customers and reports together in one place. You need one when Excel and separate applications can no longer keep up.

A CRM organises your relationship with your customers: who they are, what they have bought, what you have discussed and what comes next. It helps you avoid losing sales through lack of organisation.

Yes. If your process is specific and no application on the market fits, we will build exactly the tool you need.

Yes — for accommodation, services, appointments or events, with a calendar, automatic confirmations and availability management.

Yes. We connect with invoicing software, couriers, payment systems, marketplaces and any service that offers a way to integrate.

We build web applications that work flawlessly on mobile phones and can be installed as an app. For dedicated native apps, we discuss each case individually.

Yes. We can take over an existing system, clean it up, secure it and extend it, without you having to throw away the work done so far.

Yes. Everything you do manually and repeatedly — filling in documents, moving data, sending notifications — can be automated to free up time for your team.

Yes. Often the best solution is not more software, but the right process. We will tell you honestly what is worth building and what is not.

Yes. For client projects we can integrate AI where it makes sense: language models, document recognition or data-driven predictions.

Through automatic message sorting, document reading, quick replies to customers, predictions based on your data and the automation of tasks that currently take you hours.

It depends on the project. In client projects we use whatever is most suitable: leading large models when they make sense, or our own logic when control and cost matter.

No. The aim is for it to take over the repetitive, tedious part, so that your people can focus on what matters: customers, decisions and growth.

Yes. We build our solutions so that your data stays under your control, with restricted access and without being exposed publicly or sent where it shouldn't be.

Yes. In client projects we can automatically extract data from invoices, contracts or identity documents and process it without manual entry.

Yes. Not rigid chatbots that frustrate customers, but assistants that understand the question and can resolve it or route it correctly — either on custom rules or on real AI, depending on the need.

If you have repetitive processes, lots of data or time lost on manual tasks, you are ready. Book a conversation and we will tell you honestly where AI is worthwhile and where it is not.

AI Soft Points are an internal loyalty tool, accumulated from the hours worked on your projects. You can use them for discounts on AI Soft services. They are not a currency or a financial instrument and cannot be converted into money.

In your client account, alongside your projects. The AI Soft Points page explains how the value of a point is calculated.

It depends on what you need. A business website and a complex ERP are in different leagues. After a short conversation we will give you a realistic estimate, not a figure plucked out of thin air.

Because we work to order. A fixed displayed price would mean either charging you too much for something simple or cutting corners on something complex. We prefer fairness.

Yes. The initial conversation and the project estimate are free and without obligation.

You can pay by card directly from your client account, through the authorised processor NETOPIA Payments, or by bank transfer based on an invoice. For products in our shop, the order is placed online and you receive the corresponding invoice.

Yes. Card payment is available directly from your client account, through the authorised processor NETOPIA Payments. Alternatively, you can pay by bank transfer based on the pro forma invoice.

Yes, we issue a tax invoice for every service and product in accordance with Romanian legislation.

Yes. For larger projects we split payment into stages tied to concrete deliverables, so you always get value for the money you pay.

Yes, we usually start with an advance payment that confirms the order and covers the first stage of work. The rest is spread out over the course of the project.

There are no surprises. We work to an agreed budget, and if new requirements arise along the way, we estimate them separately and you decide whether to include them.

Prices are communicated clearly, stating whether or not they include VAT. Everything is itemised transparently on the invoice.

Yes. For large projects or long-term partnerships we offer better terms, because we want lasting relationships, not a one-off sale.

A conversation to understand your needs, a proposal and estimate, development in stages with checks along the way, launch and then support. At every step you know exactly where we are.

From a few days for simple things to a few months for complex systems. We give you a realistic deadline before we start, and we stick to it.

No. We speak your language, without jargon. You tell us what you want to achieve, and we take care of how.

Through whichever channel suits you best: phone, email, WhatsApp or online meetings. You receive regular updates — we don't disappear once we have started.

Yes. We show you working versions as we progress, so you can give feedback early on, not only at the end.

They are normal and welcome. Small ones fit into the workflow, while larger ones are estimated separately so you can make an informed decision.

For custom-built software, the rights to the source code and the documentation handed over are set out in the contract. For a subscription website, the code remains the property of LAVALI ONLINE SHOP SRL until you take over the website.

Yes. We take care of going live and of setting up the domain and hosting, so the launch is hassle-free.

We do design too. We make sure the product looks good, is easy to use and reflects your brand identity.

Absolutely. We often recommend starting with a functional core and adding to it gradually as your business demands more.

A description of what you want to achieve, examples or references if you have any, and the availability to answer a few questions. We build the rest together.

We build on mature, fast web technologies, with PHP and databases at the core, plus modern interface tools and artificial intelligence where needed.

Because it is mature, extremely fast, inexpensive to host and runs reliably anywhere. Well written, it supports everything from simple websites to complex systems.

Yes. We optimise for speed from the ground up, because a slow website loses customers and is penalised by Google.

Yes. Every page automatically gets correct titles, descriptions and structured data, plus a clean structure that Google understands easily.

Yes. Everything is built mobile-first, so it looks and works well on phones, tablets and computers.

Very secure. We protect against common attacks, passwords are encrypted, access is controlled and forms have anti-abuse protection.

No. We use models we built ourselves, not purchased themes: clean code, no unnecessary bloat and none of the vulnerabilities that come bundled with themes.

On high-performance servers in the European Union. We can help you choose the right hosting or set it up for you.

Yes. We set up regular backups so that your data can be recovered in the event of an incident.

The data is saved through backups, and the application can be brought back online quickly. For critical projects we set up additional redundancy solutions.

Yes. We apply security best practices in development, use encrypted connections and carry out regular updates against vulnerabilities.

Yes. We don't leave you on your own after launch. We have support and maintenance packages to keep everything running smoothly.

Security updates, monitoring, minor adjustments, troubleshooting and assistance whenever you have questions or new needs.

It depends on the complexity of the system and how much support you want. We set it transparently, based on your actual needs.

Yes. We fix any errors attributable to our work at no extra cost during the agreed warranty period.

Let us know and we will fix it. During the warranty period, development-related issues are fixed free of charge.

Yes. For clients with active support we have dedicated channels for urgent situations.

Yes. For systems under maintenance we continuously apply the necessary updates so that you stay protected.

You are free to do so at any time. For custom-built software, the rights to the source code and the documentation handed over are set out in the contract.

Yes. At handover we run a training session so that you and your team can use everything with confidence.

Yes. We deliver the documentation needed to use and administer your system.

We respond to general requests within 24 hours at most. Clients with active support benefit from priority response times.

Yes. The shop can handle both deliverable physical products and digital products or services.

Yes. We can integrate courier companies for automatic generation of shipping labels (AWBs) and delivery tracking.

Yes. We integrate authorised payment processors so that customers can pay by card directly in the shop.

Yes. We can connect the shop to invoicing solutions for automatic issuing of documents.

Yes. You get a simple admin panel from which you manage products, prices, stock and orders, without having to call us for every change.

Yes. We build it with a focus on the customer journey: clear pages, a simple basket and fast checkout.

Yes. You can run discounts, coupon codes and promotional campaigns directly from the admin panel.

Yes, on request we can build integrations with marketplaces, depending on what they make available.

Yes. You have access to reports on sales, popular products and customer behaviour, so you can make data-driven decisions.

Yes. We include the necessary legal elements: terms, policies, the right of return and proper consumer information.

For custom-built software, the rights to the source code and the documentation handed over are set out in the contract. A subscription website becomes yours when you take it over by paying 4,500 RON.

Yes. We build with data protection in mind: explicit consent, controlled access and collection of only the data that is necessary.

Yes. Every collaboration starts with a clear contract that protects both parties.

Yes. If your project is sensitive, we sign a non-disclosure agreement before discussing the details.

It remains yours. We store it securely in your system and do not use it for any other purpose.

Yes. Any website that collects data needs privacy and cookie policies and terms. We include them and help you get them right.

Yes. We provide the structure of the legal pages and integrate them into the website, after which you validate them for the specifics of your business.

Yes. We recommend and use hosting in the European Union, in line with GDPR requirements.

Yes. You have the right of access, rectification and erasure, and the systems we build support these operations.

For custom-built software, the rights to the source code and the documentation handed over are set out in the contract.

Yes, and we would welcome it. For many clients we are the external technical team that grows alongside their business.